FAQs

  • It's easy. You complete the online application. We contact you and make an offer based on the information you sent us. If you accept our offer, we ask you to send us a picture of your driver's license and proof of ownership by phone or email. Our consultant then arranges a meeting to come and deal with the paperwork. We pay you immediately and take the car. Quick, safe and convenient.

  • One of our consultants will contact you shortly to verify the information you’ve provided. They’ll ask for a few photos and make you an offer based on the disclosed information.

  • We need a copy of your ID document or passport and the original vehicle registration papers.

  • Our software is secure, and all your personal details are encrypted. Our non-disclosure policy ensures that we will never share your personal details with a third party without your prior consent.

  • No, there is no charge for our inspection and valuation.

  • There are no charges. When we’ve given you our final offer, that’s the amount you will receive.

  • We do all the paperwork.

  • Our offer is based on the market value of your vehicle. We look at the condition of your car and use the Canadian Black Book, an independent third party that provides vehicle valuation data used by dealers across the country to appraise vehicles.

  • One of our consultants will contact you to get your driver’s license and proof of ownership of the vehicle to get the paperwork ready. They will then arrange when and where to meet to sign the paperwork, pay you and take the vehicle.

  • We only adjust our offer if there are any mechanical issues or damages that weren’t disclosed or arose after we made the offer.

  • Our offers are valid for 24 hours.

  • You will receive payment immediately in exchange for your car.

  • We will settle the outstanding amount on your loan and pay you the balance.

  • As soon as you’ve agreed to the final offer, we collect your car and pay you immediately.