Privacy Policy

Privacy Policy


Last updated: May 26, 2025

At CanBuyCars (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website (www.canbuycars.ca) or interact with us during the vehicle selling process.

By accessing our website or providing us with your personal information, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, phone number, email address

  • Vehicle details: Make, model, year, mileage, VIN, and condition

  • Identification: Copy of a valid ID (e.g. driver’s license or passport)

  • Ownership documents: Vehicle registration papers or proof of ownership

  • Technical data: IP address, browser type, device type, and browsing behavior (collected via cookies)

2. How We Use Your Information

We use your information to:

  • Provide you with a vehicle valuation and selling service

  • Contact you regarding your application or inquiries

  • Verify your identity and vehicle ownership

  • Finalise the sale and complete related paperwork

  • Improve our website functionality and customer experience

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Our in-house sales consultants to process your application

  • Regulatory bodies (e.g. OMVIC) if legally required

  • Service providers who support our business operations (e.g. IT and security systems), under strict confidentiality agreements

  • Law enforcement or legal authorities, if required by law

4. Data Security

We use industry-standard security measures to protect your information. All personal data submitted through our website is encrypted in transit and stored securely. Access is limited to authorized personnel only.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory obligations.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Withdraw your consent at any time (subject to legal or contractual obligations)

  • Request that your data be deleted or corrected

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To make any of these requests, please contact us at:
Email: sellmycar@canbuycars.ca / Phone: 647-563-0827

7. Cookies

We use cookies to improve your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings. Note that some features may not function properly if cookies are disabled.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website with a revised effective date. Your continued use of the site constitutes your acceptance of those changes.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

CanBuyCars
11-1101 Finch Avenue West
Toronto, ON M3J 3L6
Email: sellmycar@canbuycars.ca
Phone: 647-563-0827